Manage your subscription
Use Subscription to review your plan, billing cycle, current price, trial or cancellation status, and both monthly balances.
Billing is managed through Paddle. The page provides Change plan, Manage subscription, and Compare plans.
Change Starter or Pro
- Open Subscription and select Change plan.
- Review the current billing cycle and available plan.
- Read the billing-adjustment message.
- Confirm the switch if the terms are correct.
The in-app switch offers plans with the same billing cycle. For example, a monthly Starter subscription can switch to monthly Pro through this dialog.
Outside a trial, the selected plan applies immediately and Paddle applies the prorated charge or credit. During an active trial, the plan can change without ending the trial or charging that day; the existing trial end date remains in effect.
If cancellation is already scheduled, plan switching is disabled. Reactivate the subscription in the Paddle portal first if you want to change plans.
Change billing details or billing cycle
Select Manage subscription to open the Paddle subscription portal. Use its available controls to review billing, payment information, and supported subscription changes.
The Searcherries plan-switch dialog does not change the billing cycle. Use the portal or contact support if the change you need is unavailable there.
Cancel renewal
- Open Subscription.
- Select Manage subscription.
- Follow Paddle's cancellation steps.
- Review the effective end date and return to Searcherries to check the cancellation status.
Scheduled cancellation normally preserves access until the displayed end date. Trial and subscription dates are shown on the Subscription page when applicable.
Deleting a project, disconnecting analytics, or signing out does not cancel renewal.
After paid access ends
Ongoing project collection depends on paid access. When that access ends, monitoring is paused and paid areas or tools may become unavailable. Starting another subscription does not necessarily resolve a project-capacity conflict on a lower plan.
If your projects exceed the new plan's allowed capacity, review the Projects notice and adjust the setup or choose a plan that supports it.
If checkout appears unfinished
Allow the success page to confirm the subscription. Do not start another payment simply because confirmation is taking longer than expected.
If the state remains unclear, check the Paddle confirmation and contact support with the account email, approximate checkout time, and the message shown. Do not send full payment-card details.